IT Engineering Service

Under the vision of Digital to simplify, our company provides the following products and services to support the digital transformation of corporate activities, which is the improvement of business operations through digital means.

Digital to Simplify

1. Digitalization of Business Processes

We propose improvement plans that enable time and cost savings through the use of various automation applications and systems that enhance productivity for diverse business tasks.
Focusing on systematizing essential operations for corporate management, as shown in the examples below, we offer plans to digitalize various procedures.
We also suggest system plans that feature information sharing and collaboration functions among different business systems, centered around a built database for integrated management of business information.

Achieving overall efficiency and cost reduction in customer operations

[Examples]

Digital Workflow System: Simplify procedures and management, aiming to improve efficiency and management accuracy. ··· Read more
Asset Management System: Improve the efficiency of management procedures and sharing through the database of various ledgers. ··· Read more
Procurement Management System: By digitizing purchase-related tasks, the system automates information sharing and coordination between processes, improving efficiency and management accuracy. ··· Read more

2. Cloud Service Implementation Support

Utilizing cloud services enables efficient and rapid improvements in business operations through digitalization. Our company strives to understand our customers’ needs, proposing specific services and operational mechanisms tailored to them. Furthermore, we offer comprehensive improvement plans, including the integration of functionalities across cloud services and the consolidation of data with business systems.

[Benefits of Cloud Services]

Speed and efficiency: Significantly reduce time and costs associated with purchasing and setting up server equipment and software.
Flexibility: Easily adapt to changes in data volume and users as business grows.
Easy collaboration and cooperation: Sharing data and systems through the cloud enables seamless collaboration and cooperation, both within and outside the organization, without location constraints.
Data protection and robustness: Storing data in multiple locations on the cloud helps protect important data from loss or damage.

[Examples]

Cloud Storage: Store and share business data and document files on a cloud server. Increase accessibility to data and enhance convenience, improving work efficiency. ··· Read more
Online Meetings: Utilize video conferencing services via internet connection. Reduce travel time and costs while improving meeting quality through a combination of various digital tools. ··· Read more
Cloud Applications: By adopting application software through cloud services, various business processes can be systematized. This enhances data utilization and achieves overall improvements in efficiency and quality of operations. ··· Read more

3. IT Support Service

Our company offers high-quality IT support services to facilitate smooth operation of your business. We provide support for the following core activities to ensure efficient and stable operation of your IT infrastructure.

[A. Installation and Setup]
We assist in the implementation of a broad range of technology products, from hardware like PCs, servers, networks, printers, and scanners, to operating systems and various application software. From setting up new devices and installing systems to optimizing existing IT infrastructure, we provide consistent support throughout the process.

[B. Regular Maintenance and Upgrades]
We perform regular maintenance to ensure your operations run smoothly. To ensure access to the latest technologies, we review and verify system upgrades, plan execution strategies, and assist in carrying out the upgrades. To maintain productivity, we provide support to minimize system downtime.

[C. Assistance in Problem Solving]
We address problems that end-users may encounter when using IT systems and peripheral devices. We quickly investigate these issues, consider solutions, and provide the best one. This helps to ensure your business operations continue smoothly without interruption.

[D. Investigation, Diagnosis, and Resolution of Faults]
In case of a malfunction, we quickly investigate and diagnose its cause. Then, we derive the optimal solution and resolve the problem. We provide support that minimizes downtime of the IT infrastructure crucial for your business, enabling a swift return to normal operations.

Under this service policy, we offer the following package services.

Total IT Support Service
We understand your specific needs for IT support, and provide comprehensive support services. This involves formulating and executing an operation structure and implementation process based on technical requirements and operational needs, as well as supporting the execution of this plan.
End User Support Desk Service
We focus on IT equipment that supports the performance of end users’ tasks, and provide comprehensive support for terminal devices such as PCs, tablets, smartphones, peripherals like networks and printers, and various software used in business.

We are pleased to provide you with detailed information about our IT support services.

Please request the information by filling out the request form. You will receive an e-mail with a download URL to download the PDF file.

Interesting?

Get In Touch!

If you are interested in our IT Emgineering Service, please contact us using the form below.